Frequently Asked Questions
Q. How long has BPS Tactical been in business?
A. BPS Tactical has been in business for 37 years and have sold more than 10,000 vests to agencies across the United States.
Q. Do you make special trips out to individual departments or stations for fittings?
A. Yes, if there is a large enough interest we will come directly to your station/office and do fittings on site. Please call us at (909)794-2435 to schedule an appointment.
Q. Is there a guarantee on your vests?
A. Yes, we offer a lifetime guarantee on the workmanship of the vest.
Q. Can I place a vest order online?
A. We are currently in the process of adding purchasing capabilities to our website. In the meantime, we would be more than happy to take an order over the phone, or you can always visit our office in Mentone if you are local.
Q. What form of payment is accepted?
A. We accept Visa, Mastercard, American Express, Cash, and Personal/Business Checks.
Q. Do you have a retail store?
A. Yes, you may visit our store in Mentone, CA.
Q. What is the time frame from order placement to delivery?
A. Depending on the size of the order, the average time frame is 2-3 weeks.
Q. Where do I mail my payment?
A. Please send all payments to BPS Tactical PO Box 868 Mentone, CA. 92359.
Q. If I am a local customer will I still need to pay for shipping?
A. You are more than welcome to come to the office to pick up your order at your convienence. Please notify us when placing your order and we will waive the shipping fee.
Q. Do you ship to APO/FPO addresses?
A. Yes, we currently ship to APO and FPO addresses.
Q. Do you ship internationally?
A. Yes, we currently ship to international addresses.
Q. Do you offer gift cards?
Q. Will I be charged Sales Tax?
A. All sales made within California are subject to sales tax. If you are a tax exempt government agency please contact us with your Tax ID number so we can remove the sales tax from your order.
Q. How can I make a change to an existing order?
A. If we have already taken your measurements and detailed out your specific vest, please contact us immediately to communicate any changes to your vest.
Q. What shipping options do you offer?
A. We currently ship all vests via UPS and USPS.